As a restaurant owner, what’s your preferred mode of fulfilling online food orders? The answer might be scattered over a bunch of different choices alluding to branded software, but it all comes down to having two main things in place:
- A unified ordering system to process incoming online food orders
- the restaurant’s need for a mobile app ordering system designed for smartphone users
In this post, we’ll focus on the latter, i.e. how you can benefit from a reliable mobile app ordering system, and some of the best software to consider using if you haven’t signed up for one already.
Before we go any further, here are a bunch of helpful questions that will help you gauge your restaurant’s need for a mobile app ordering system.
- If you don’t have a restaurant ordering app in place, how much time do your servers spend rushing back and forth between customers to take their orders?
- What modes of online order-taking do you use at your restaurant?
- Whenever an order is ready for delivery, how much time does your delivery agent take, on average, to flag down the order as complete?
Fortunately, the technology these days is so advanced that, whenever you’re using a reliable mobile app ordering system for your restaurant, memorable customer experiences through seamless food deliveries are almost always guaranteed.
Here are a bunch of mobile-based food ordering systems that you need to check out.
18 All-Time Best Restaurant Mobile Apps in 2023
1. Blink Co. The No. 1 Restaurant Mobile App
Right off the bat, we’ve got Blink, an all-in-one direct restaurant mobile app designed to enable businesses for direct online ordering, quicker delivery, and customer engagement.
The fact that Blink Co. not only caters to the restaurant industry but also brands in the consumer retail sector makes it a ’multi-purpose‘ software solution. Compared to ChowNow, Gloriafood, Foodpanda, and other companies, Blink boasts the most economical pricing packages out there..
This makes Blink Co. an ideal platform to sign up for not only thriving restaurants but also small-scale food startups.
On the contrary, if you were to sign up with a third-party restaurant mobile app, they’ll handle logistics, deliveries, and marketing for you, but such companies consume up to 40% of restaurant sales in commissions. As a result, if you are running a startup, it will become relatively difficult to generate profit – let alone breach your break-even quota within any fiscal year.
Moving on, here are some additional key features that Blink Co. offers:
- Overall intuitive dashboard with a simple UI. The menu doesn’t require any tech savviness on restaurant owners’ end to get started.
- Check MoM & other filter-wise performance trends through Microsoft Bi integration.
- Comes with a dedicated fleet management portal. Keep tabs on rider movement activity, average order delivery time, and much more.
- Simple, yet intuitive, back-end food menu creator to help you create customer-facing online food order menus in a matter of few minutes.
- 24/7 customer support available.
- The lowest commission rate, as opposed to other restaurant services vendors online.
- Run promo deals, discount offers, and other campaigns (*integrated SMS marketing packages) through the admin back-end portal.
Signing up with Blink is easy. Head over to the Blink for Restaurants page to book a demo.
Blink is your #1 Online Ordering Platform for Restaurants
2. ChowNow: A Top Mobile Ordering System Alternative
Chownow or ‘ChowNow’ is a popular entity in the web-based and mobile app ordering system realm these days.
Preferably for mobile phone users, restaurants want to make the entire food order process easy and effortless. This means that these restaurants are not looking to funnel mobile users to a 3rd party website where the order needs to be placed and confirmed again. Everything needs to be done within the mobile app interface, and that’s what Chownow guarantees to restaurant business owners.
With Chownow, each incoming order notification is sent to your iPad or a mobile device that sits next to your POS terminal. On-site employees can fulfill those orders, by further processing payment details through POS, and then sending out those orders for deliveries.
That’s not all.
Chownow also offers custom iPhone and Android mobile app ordering systems to restaurant owners who don’t have one already. The only downside to using Chownow is the high fee structure. They charge $99 per restaurant branch, and an additional $449 monthly fee, in case you have signed up for an account with your first branch.
3. Zuppler: Highly Rated Mobile App for Restaurant Ordering
Moving on, we have got Zuppler on our list of mobile apps for restaurant ordering.
Zuppler is an up-and-coming mobile app for restaurant ordering that allows restaurant owners to create custom online food order menus for front-facing app visitors.
Besides intuitive menus and plenty of options to work with, this platform is also known for helping name-brand food operators to create promo deals, discount offers, and other seasonal specials to place besides food order menus.
These customizations can be added to your restaurant’s website and the mobile food ordering platform as well. At the moment, Zuppler offers two payment plans to restaurant owners. The pay-as-you-go plan charges 9% per order, while there’s a flat $89 monthly payment plan, should you choose to go for it.
4. Square POS
Also known as Square Order, this one’s another reliable mobile app ordering system for consumers who want to pre-order their food.
For instance, office-going consumers place their order at the time of leaving for their workplace, so that they can self-collect the order on their way. In that sense, Square Order allows customers to pay for their purchases directly through their credit card so that they don’t have to pull out their wallets, or wait in queue at the time of order pick up.
Square Order offers a free trial plan to merchants. You should definitely check it out if your business caters to an unusually large number of walk-in customers on a daily basis.
Blink is your #1 Online Ordering Platform for Restaurants
5. Olo For Restaurants
Olo comes in as a direct contender to Chownow and Zuppler.
If you are on the lookout for a reliable mobile app ordering system for your restaurant, Olo can equip you with multiple customer management solutions to help you track behavioral customer purchase patterns.
The good thing is that these solutions work automatically to make intelligent suggestions to your repeat customers who have been placing orders before. This system creates prospects for upselling, where you can scale your business easily without going into specific menu engineering aspects of your business from time to time.
The fact that Olo has a dedicated food order delivery component and competitive pricing in the industry, makes it a sound solution for restaurants with more than 10 branches, to begin with.
6. Toast POS
As any popular restaurant ordering app would go, we’ve got Toast POS.
It’s a robust application, laced with a full-service restaurant management app environment, where there are enough tools for order fulfillment, customer relationship management (CRM), accounting, analytics, and other features necessary to run a successful restaurant business.
Just like Chownow and other contenders Toast POS’s notifications are pushed to mobile devices or the POS system for easy order management.
To get the best experience from Toast POS as a dedicated food ordering app for restaurants, you can access the CRM module to presell something to your customers. Preselling involves menu engineering, food giveaways, or discounts and may take time to show results. But it does wonders, as far as getting maximum value from a food ordering app is concerned.
7. GrubHub For Restaurants
Up next on our restaurant ordering app recommendations list, there’s GrubHub.
Grubhub is an insanely popular food ordering app for restaurants that brings its users seamless order experience across table service restaurants, quick service spots, and even virtual kitchen concepts that don’t have storefronts.
If you’re a small food business owner looking to set up shop on Grubhub, make sure that this mobile ordering app doesn’t take too much out of your wallet in form of commission percentages.
8. Square Up
Square Order or Square Up is another reliable restaurant ordering app that reportedly helps customers quickly order from local restaurants.
This mobile ordering app works by streamlining the checkout process with easy card payments of stored card details or Apple Pay/Android Pay support if desired by the diner.
For customers who regularly use this restaurant ordering app at their favorite locations, they can also take advantage of time-saving features such as reordered favorites list items or meal deals on offer at certain times in addition to being able to pay without leaving their seat using the mobile ordering app.
We will continue to update this post with solid recommendations for restaurant online ordering app. Until then, continue to enlighten us with feedback on your personal favorite restaurant online ordering app (s), and the reason for doing so. We’d love to hear from you.
FreshBytes is a powerful online ordering platform that is tailored to the needs of small and medium-sized businesses. This system provides mobile-friendly, branded, commission-free services with fully integrated features such as premium website designs, social media ordering, one-touch reordering and kitchen ticket printing.
FreshBytes also helps businesses stand out from competitors by focusing on the customer experience.
Customers are provided with menu item photos and are able to easily reorder items with only one click. In addition, this platform provides an easy way for businesses to manage catering orders, making it an ideal solution for hotel restaurants.
Pricing for FreshBytes starts at $89 per month, making it an affordable solution for businesses of all sizes. Overall, FreshBytes is the perfect tool for businesses looking to increase their online presence and simplify their ordering process.
GloriaFood is an online ordering platform that can be used as a temporary solution for restaurants as we enter into the pandemic. The system is free to use and offers many features that can help speed up the ordering process. The main feature that makes Gloria Food stand out is the ability to offer online ordering without having to pay commission or setup fees, which can save restaurants money in the long run.
Additionally, they offer a widget that can be placed on a restaurant website to make the ordering process even faster. Although there may be costs associated with upgrades, overall Gloria Food is a cost-effective option for restaurants to keep their doors open while the pandemic takes its toll.
MenuDrive is the perfect solution for restaurants looking to create a unique ordering experience on their website. The platform provides users with the ability to customize their ordering system by uploading menus, product photos, and other materials.
Additionally, businesses can use MenuDrive’s automated email campaigns and marketing services to build up a loyal customer base. Although MenuDrive may be pricier than its competitors—beginning at $99 per month per location plus installation fees—the advertising and online reach make it worth it for sustained success. Moreover, there is no annual contract required for MenuDrive so you can cancel anytime without penalty if needed.
In conclusion, MenuDrive offers unparalleled convenience by enabling businesses to create an engaging custom POS and e-commerce interface that customers will love.
With compelling features like targeted automation emails adapted to individual customers and integrated marketing functions, they make sure your restaurant stands out from the rest. Of course, this all comes at a cost but with the right approach and dedication, it will undoubtedly take your restaurant’s success to the next level!
Upserve is a comprehensive restaurant management system designed for cafés, coffee kiosks, bars, wineries, and bakeries. It offers a range of tools to help restaurateurs streamline operations, provide guests with an enjoyable dining experience and drive better sales results.
The platform integrates easily with popular third-party delivery options like Postmates, DoorDash, Caviar, and Uber Eats to boost profitability. Upserve also includes POS functionality as well as use analytics to track the performance of your restaurant while making adjustments accordingly.
Pricing starts at $59 per month per terminal with budget-friendly options available for multiple restaurants within the same brand. Its streamlined interface allows restaurant staff to quickly get up and running with minimal fuss.
With its cutting-edge technology and cost-effective solutions, Upserve can be counted on to deliver an exceptional user experience for both diners and operators alike.
13. The Ordering App
Google is revolutionizing restaurant ordering with The Ordering.App, is a new way to order food right from your website or any Google product. This new ordering system allows customers to easily complete their purchase without spending extra time reaching out to the restaurant through phone or text. Everything is taken care of online, simplifying the customer experience and removing any confusion around how to place an order.
The Ordering.App is available on both Square and Clover and can be accessed from anywhere; it even comes as a convenient app for tablets and mobile devices.
In addition, there are no setup fees or subscription costs; instead, The Ordering.app waives its 1.5% per order fee in an effort to support restaurants during these tough times. With all these advantages packed in one powerful tool, it’s no wonder that many restaurants are now turning towards this reliable, efficient online ordering solution for their business needs.
Restolabs is a comprehensive restaurant ordering system that has quickly become popular due to its easy setup and zero commission fees. With Restolabs, restaurants can create an online store on PWA, Android, and iOS platforms where customers can order food directly from the store.
Moreover, Restolabs makes it easy for customers to place orders through their Facebook page thanks to its innovative Facebook Ordering feature. This added convenience allows customers to quickly browse menus and place orders with a quick turnaround time.
Moreover, Restolabs doesn’t require a lengthy sign-up process or hefty monthly subscription fees as pricing starts at just $45 per month.
Additionally, users who would like more information on restaurant ordering systems should download the company’s free Guide to Mobile Ordering and Room Service Software for 2023 which offers detailed insights on the various features available in these systems as well as tips and advice on how best to use them.
15. Epos Now
Epos Now is a business management system designed particularly for small to mid-sized enterprises. It is a comprehensive software suite allowing merchants and owners alike the ability to streamline their operations and keep up with the fast-paced landscape of the modern business world.
The solution offers a wide variety of features, such as its point-of-sale module, integrated product and inventory management, customer management features, reporting capabilities as well as an accounting feature for businesses that are looking to be compliant with taxation and other financial regulations.
One feature that really stands out is Epos Now’s mobile app interface which allows users total flexibility in managing various aspects of their business from any mobile device.
This means that owners can access important data on the go; checking sales figures from anywhere at any time or making decisions while away from the store itself.
Furthermore, customers get to benefit from enhanced security measures implemented alongside Epos Now such as contactless payments helping increase efficiency in transactions while also reducing the possibility of fraud or data theft. Altogether, Epos Now takes all factors into consideration when providing a suite suitable for both businesses and customers alike all through one platform.
16. Hippos POS
Hippos POS is an on-premise system that can be operated with or without an internet connection. It uses the internet to sync data between the point of sale and the Cloud web portal. This solution has been designed with ease of use in mind, allowing staff to quickly record transactions when necessary.
Features include touchscreen functionality, barcode scanning, cash register integration and quick item look-up as well as accounting and reporting capabilities across multiple stores and platforms. In addition, customizations are also supported based on business needs, making Hippos POS a reliable choice for companies trying to streamline their processes.
The Hippos solution is cloud-based but also supports offline mode ensuring that businesses can continue operations no matter the situation.
The system is scalable up to a certain number of devices and keeps accurate records of all transactions regardless of where it occurs. Additionally, the software is highly secure due to its advanced encryption technology which ensures user data remains safe at all times.
Whether it’s tracking inventory or processing payments, ordering supplies or sending reports – Hippos POS helps businesses handle anything related to their sales process quickly and securely.
17. Rezku POS
Rezku POS is a leading point-of-sale system used by restaurateurs, bars, and pizzerias to stay competitive in the industry. The software offers an all-in-one solution that simplifies managing orders, customer data, inventory tracking, payments processing, and more. This comprehensive suite helps restaurant owners save time and labor costs while maximizing profits.
Apart from traditional features like menu creation and ingredient management, Rezku POS also offers advanced functionality such as real-time analytics for improved performance insights.
The system’s insightful reporting options allow users to quickly identify trends and gain valuable insights into their customers’ preferences. Its intuitive features are designed to provide guests with an efficient and seamless ordering experience which helps drive loyalty across all channels.
Furthermore, Rezku POS also provides full support for contactless payment options like Apple Pay and Google Wallet which makes it easier than ever to process transactions safely and securely. Businesses can quickly link their terminal equipment directly through the POS systems or integrate existing payment hardware at no additional cost.
CAKE is a comprehensive point-of-sale (POS) and management system specifically designed for restaurants. This system sets itself apart from other solutions in the market by offering the flexibility to manage both online and in-person orders through its platform.
This means that customers can access your restaurant’s offerings conveniently through your website or Facebook page and place customized orders that can be readily fulfilled.
Moreover, CAKE also helps streamline the pickup process with its curbside pickup management tool. With this, restaurants are able to accurately verify customers who will be picking up their food to ensure they receive their correct order.
Furthermore, it provides restaurants with real-time insights into sales and performance which allows them to make data-driven decisions quickly and efficiently, ultimately helping your business grow faster.
Concluding Remarks for Restaurant ordering system SoftwareConclusion
Having a restaurant ordering system software has become the need of the hour these days. The sooner you incorporate such a solution into your business, the better it is.
If there’s one thing that we’d like to strongly recommend is that not only restaurant ordering system software are the same. Some of them are designed in a specific manner to only fulfill large-scale operator requirements.
To that effect, make sure that you have signed up for a trial account, or at least read pre-existing customer reviews before paying upfront for a direct food ordering service that doesn’t match your business growth scale or requirements for that matter.
Frequently Asked Questions
What is a mobile ordering system?
Mobile ordering is a growing trend that has revolutionized the way people order food. With mobile ordering, customers no longer have to stand in line or wait for their turn.
They can easily place an order from their smartphone and pay with either credit or debit cards. Plus, mobile orders are typically faster than traditional orders because they are processed through the restaurant’s computer system rather than by human employees.
There are several advantages to using mobile ordering technology:
- Customers enjoy convenience and speed when placing an order.
- Restaurants benefit from reduced costs associated with handling physical orders (such as labor).
- Mobile ordering platforms make it easier for restaurateurs to attract new customers by offering them convenient access to menus and payment options even when they’re not near the restaurant itself.
What is ordering management software?
A well-designed OMS can help speed up the process between a customer placing an order and the product going out for delivery. By tracking sales, stock, and fulfillment as well as ensuring all processes and people in-between are kept informed and up-to-date, an OMS can help increase efficiency throughout the entire system.