The traditional on-premise dining trend evolved over the last few years. Covid-19 just happened to escalate the process where name brands in the F&B industry signing up with multiple online ordering systems to expedite services and different delivery options.
This change also marked a need to assess whether restaurants should be signing up for an aggregator app, or they are better off with a branded app.
To be honest, they are two very interesting dynamics because we cannot recommend that you shun aggregators for the sake of developing your own branded application. We will talk about both aspects in this post. But most importantly, the write-up also highlights some of the best online ordering systems for restaurants.
In short, digital food ordering platforms are well worth it when it comes to working as an online restaurant business owner. You get more customers, rapid scalability, and prospects as compared to conventional operation practices.
Why Should You Sign Up for Online Ordering Systems for Restaurants in 2022?
There are two main approaches to online ordering systems for restaurants. We feel that as a business owner, you should know about both of them.
a. The Single Delivery App Approach:
Foodservice providers, or aggregators, work in different modes. Some of them create branded apps for restaurant owners so that these businesses can have their own applications. Think about a dedicated white-labeled platform where you, as an operator, can work through a mobile app and a desktop platform to cater to online food order inquiries.
In that order, Blink Co. is doing an amazing job at helping food startups with a tech-driven haven. Food business owners can sign up for a monthly subscription plan that offers the following solutions and services:
- White-labeled mobile food ordering application.
- Online food order menu creator.
- Dedicated dashboards for monitoring customer analytics data.
- Efficient fleet management portal for delivery agents with GPS tracking module etc.
- Desktop website with white labeling to suit the name-brands’ requirements.
- Hyperactive customer support for 24/7 technical assistance to food business owners.
If you are looking to have your own food delivery app without any extra charges, Blink Co. is the better and the best option available right now – and that too, at the cost of nominal monthly payment plans that scale with your business accordingly.
Unlike Blink for restaurants’ business model, other service providers provide the same services. However, these vendors charge a high commission percentage based on incoming online food orders, or a flat fee on a monthly/ annual basis. The cost of doing business depends on the aggregators’ / service providers’ terms and conditions.
If you are struggling with thin profit margins, then go for Blink Co. to prevent any problems that may arise in near future.
b. The Aggregator App Model:
Another form of online ordering system for restaurants is aggregators with their own food delivery platform.
As a restaurant owner, you have heard about GrubHub, Swiggy, Zomato, Talabat, and other vendors where you can sign up for a free operator account. These vendors have their own applications where tons of other competitors have also signed up for the same services.
Depending on the aggregator’s publicity and application repute, you will have a higher chance of getting customers. However, this will happen at the cost of your own brand value. While your restaurant will operate under its own name on the aggregator’s application, people will not remember it for long, should you cease to operate on that specific platform.
Which Approach is the Best for using Online Ordering Systems for Restaurants?
As a business operator, you should combine the single branded app and the aggregator strategy to achieve maximum results. Over time, you will learn to evaluate what’s best for the unique needs of your restaurant.
Essentially, it is never one platform or the other.
The 5 Best Online Ordering Systems for Restaurants:
As a food business operator, these digital food delivery platforms are the best to get started with.
As mentioned earlier, Blink is a business partner that equips your restaurant with a white-labeled system. The “system” helps to service your online food order customers like any other popular food ordering app.
With Blink, you get a cloud-based online restaurant ordering system with a branded mobile app, a website, and built-in fleet management technology. Along with end-to-end CRM and business intelligence tools to help you manage orders, menus, items, payments, promotions, and more in one place – allowing you to see all of your numbers at the same time so that it’s easier for you to grow your success in the long run.
Blink offers powerful tools to scale your business. Get real-time insight into all aspects of your operations with our analytics engine and simplify every step of your supply chain process – from restaurant order fulfilment, to fleet management – within one user interface.
Some of the key highlights of Blink Co. are:
- A white-labeled back and front end with tools specific to your restaurant’s operational agenda.
- Customized menu system to help create multiple menus within 5 – 10 minutes.
- Flexible payment options for your online restaurant customers.
- Marketing campaigns, discount deals, and other perks to kick your name-brand presence in no time.
- Customizable menu items.
- The dedicated mobile experience for your restaurant customers and food delivery agents.
- Exclusive insight on powerful marketing data, customer analytics, buying trends, and user reports for laser-sharp target-oriented results.
… and about a bazillion more perks that food businesses are known for reportedly enjoying with Blink Co. More details are available on the ‘Blink for Restaurants’ webpage.
In short, it’s an ideal solution for food businesses that are looking for tech-driven online ordering systems for restaurants sans the high-ticket price.
Blink is your #1 Online Ordering Platform for Restaurants
Right off the bat, Talabat is one of the best online ordering systems for restaurants. It is also one of the largest operators in the Middle East, which is all the more reason for many restaurants to sign up with Talabat for accounts.
The company handles all food delivery, order fulfillment, and other processes through Android and iOS devices.
Talabat’s Android app has more than 10 million active users and a stellar rating of 4 out of 5. Over at the iOS AppStore, the food conglomerate maintains more than 60K reviews and up to 7 million downloads. Overall, it is one of the decent online ordering systems for restaurants looking to operate at medium to large scale.
Restaurant owners get the following perks, among other things, after signing up for an account with Talabat:
- Dedicated Restaurant Management Panel
- User Panel
- Delivery Agent Panel for Fleet Control and Tracking
Up next on our ordering systems for restaurants list, we’ve got Deliveroo. It is a popular company, so much so that Amazon recently made a sizeable investment in it. Over at the UAE side, Deliveroo is operating at a large scale. The company caters to millions of online food orders coming in from the Deliveroo mobile app.
Speaking of app users, Deliveroo has a staggering user base of 10 million people in the Android App store. Meanwhile, in Apple Store, the company has 5 million active users. Due to the recent COVID-19 pandemic situation, the company is offering contactless delivery option to online customers.
As a restaurant ordering app, you can sign up for a Deliveroo vendor account for the following perks:
- Super Admin, and Role-Based Account Access.
- Dedicated User App
- Restaurant Service Provider App
- Delivery Orders Management App for Rider Tracking etc.
Zomato has a strong foothold in India but also offers delivery services to people from Dubai, Abu Dhabi, and Qatar. Soon enough, Zomato will be available to online food order customers all across the UAE.
The company was founded back in 2008 by Deepinder Goyal. Since then, they have amassed tons of positive reviews from customers coming in from Zomato apps. At the moment, the brand serves up to 100 million users on Android Playstore and approx. 70 million+ users on iOS App Store.
Since it’s a recommended online ordering system for restaurants, you can sign up for the Zomato partner account for some of the best features.
- Delivery Partner App
- Restaurant Owner App for Managing Restaurant Operations, Orders Etc.
- Customer App for Front End Customers
Just like Deliveroo, Zomato also introduced the contactless delivery option during the Covid-19 pandemic situation. Customers can pay online and share instructions for order drop off without having to interact with Zomato delivery agents.
Last, but not least, we’ve got Swiggy on our online ordering systems for restaurants. It’s one of the top-rated online food ordering applications in Asia. The platform maintains a stellar rating, alongside 1.5 million active users.
Swiggy also came up with the idea of delivering food for online customers through the Swiggy Wallet function. People can top up their virtual wallets after adding funds to them. At the time of ordering, the funds are directly deducted from the Swiggy Wallet account, instead of charging the person’s card on file.
As a restaurant owner, you can sign up for a Swiggy account to get by with a couple of perks at competitive rates.
Blink is your #1 Online Ordering Platform for Restaurants
FAQ’s – Best Online Ordering Systems for Restaurants in 2022
1. What’s a food ordering app for restaurants?
A food ordering app for restaurants is meant for facilitating food businesses gain a footprint in online channels and sales. The best food ordering apps for restaurants provide branded websites and app solutions. Blink is a quick commerce enablement platform and a food ordering app for restaurants that provides exactly that and so much more including extremely handy customer data, data exports for retargeting on Facebook campaigns and advanced analytics.
2. What makes a good online ordering system?
A good online ordering system for restaurants needs to enable quick commerce by providing branded mobile apps, a website and built-in fleet management technology, complimented by end-to-end Customer Relationship Management and Business Intelligence Tools that facilitate managing orders, menus, items, promotions, payments and so much more.
3. Which are the 5 best online food ordering websites in Pakistan?
It really depends which food item your interested in ordering. In our view the best online food ordering websites in Pakistan are Burger King, Burger Lab, Cheezious, Pizza Max and Hot n Spicy.
4. Are Food Ordering Systems easy to use?
Blink is a quick commerce enablement platform that is the easiest to use food ordering system available in Pakistan. The GM for Burger Lab in Pakistan in one of our recent interviews had to say the following “Marketing became easier since Blink incorporates Microsoft Power BI, a business intelligence tool, alongside a dynamic dashboard”. Read the full customer spotlight study here.
5. Which are the 5 Best Restaurant Management Software in 2022?
There are over 476 restaurant management software solutions listed on Capterra alone as of 2022. We’ve shortlisted the 5 best restaurant management software solutions to quickly scale your business online: