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Custom Developed vs SaaS

Are you looking for an online ordering system for your restaurant, supermarket, or retail outlet?

Do you want to start selling online instantly?

Not sure whether to develop your own system or go with a Software as a Service (SaaS) platform?

Sellers usually want a user-friendly interface, innovative features, flexibility, 24/7 support, reasonable pricing, and launching instantly.

As a seller, choosing the right online ordering system that fulfills your needs is critical for success.

This guide helps you make an informed decision when it comes to choosing whether to go with a SaaS Ordering System, or custom-develop your ordering platforms.

3 Things to consider

Cost

Time

Experience

Cost

Initial Investment

POS & CRM Analytics

Building Your Own

Minimum Cost to Build

Project Manager

Front-end developer

Back-end developer

App developer

Quality Assurance

Dev Ops Engineer


Development period


Total Cost

$3000 per month

$1500 per month

$1500 per month

1500 per month

$1000 per month

$1000 per month


6 months


$9,500*6 = $57,000

POS & CRM Analytics

Minimum Cost to Maintain

Cost to Go Live$0

Cost

Operational Costs

POS & CRM Analytics

Building Your Own

Minimum Cost to Maintain

Could Hosting Cost (AWS, Azure, Google Cloud) = $300 per month

Front-end developer = $2000 per month

Part-time developers to maintain & troubleshoot the system


Monthly Maintenance Cost = $2,300

POS & CRM Analytics

Monthly Subscription + Transactional Fee

Pay as you grow starting from $300 per month

*Covers hosting cost, maintenance cost, 24/7 live chat support


Time

POS & CRM Analytics

Building Your Own

Time to Launch

Sitemap & Wireframing 0
Design 1
Coding 2
Development 3
Testing 4
Bug Fixing 5
Launch 6

Months

POS & CRM Analytics

Time to Launch

Launch in 2-7 days
Launch in 2-7 days 0
1
2
3
4
5
6

Months

Experience

Why choose SaaS over Custom Developed?

Features Custom Developed SaaS
Ease of Use
24/7 Support
Constant Feature Updates
Guaranteed 99.9% Up-time
Dedicated IT Team
SEO Optimization
Custom Integrations
White-labeled
Unified Ordering
CRM

Final Thoughts

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You should opt for Custom Developed if:

  • You are looking for a highly customized ordering system
  • You are equipped with an in-house IT team
  • Budget is not a constraint for you
  • Time to launch is not an issue
  • If you do not fall under the category of restaurant, supermarket, or retail outlets

You should opt for a SaaS Ordering System if:

  • You want to focus on your core business and have a hassle-free experience
  • You are looking for a budget-friendly option
  • You want to launch instantly
  • You want regular feature updates to your technology stack
  • You want to engage with your customers through innovative features
  • Your customers require a range of third-party integrations
  • You want a dedicated support team to assist you
  • You don’t have an in-house IT team·
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Conclusion

Looking at the current e-commerce industry dynamics, SaaS platforms like Blink are the most efficient way to scale and manage an online ordering system. Especially for restaurants, supermarkets, and retail brands, innovative feature updates are necessary for an optimized customer experience.

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Reach out to us, and ask us anything you need to know about our Quick Commerce Enablement Platform. We’re eager to help you out!