why your grocery busimess meeds a branded app

Top 7 ChatFood Alternatives in 2022

Online food ordering is the way forward. This trend was already a popular choice for many consumers, but it was especially catapulted to center-stage once the pandemic hit the globe and restaurants were forced to close dine-in options. 

Due to the need for businesses to offer easy and simple online ordering to their customers to stay ahead of the game, many providers have come up with services to create the perfect online ordering systems. 

There are so many choices now available, ChatFood being among one of the top contenders. 

However, each restaurant business is built differently. Choosing an online ordering system should be given the right amount of importance as it is their first point of contact with many of their potential customers. 

That being said, ChatFood is a remarkable app for food businesses and their respective customers. Depending on your requirements, it might have a few shortcomings. Therefore, we have curated a list of Chatfood alternatives for you to consider using. 

What is ChatFood and Why You May Want to Look for ChatFood Alternatives

best chatfood alternatives, top ChatFood alternatives for restaurants

ChatFood is an e-commerce solution and reliable direct online ordering system. 

The solution is created for food and beverage businesses that wish to sell through different channels.

The ChatFood platform allows food and beverage businesses to organize all client communication from WhatsApp and Instagram in one place with the commerce inbox. 

ChatFood lets you automate the most common responses, send payment or product links, track loyalty points, conduct marketing campaigns, collect feedback, etc. 

You can now provide your consumers with a nice ordering experience through social media, your website, in-store, or via WhatsApp and Instagram messaging, thanks to full integration with payment gateways and third-party delivery firms. 

However, ChatFood is not for everyone. Certain users have found the interface weak on some fronts, and claim that it lacks the ability to completely customize the platform according to their customer’s needs.  This, however, is a debatable concept because Blink is also not 100% customizable. 

In terms of branding, our platform offers a personalized look and feel for the brand on mobile and desktop platforms. However, if you are considering “customization” in terms of getting a complete overhaul, with strategic menu placements, nav menus, and vice versa, it needs to be consulted with the food services provider in question.

So, if you are looking to switch from ChatFood or are in search of the right online ordering system that will integrate well with your business, look no further. 

Here are our top picks for the best ChatFood alternatives available for your business. 

Blink is your #1 Online Ordering Platform for Restaurants

Our Top Choices for the 7 Best ChatFood Alternatives 

After considering a great deal and contemplating the various services available, we have put together a list of our favorite direct food and beverage ordering solutions which are the perfect ChatFood alternatives. 

Let’s start with our top pick for the best ChatFood alternative. 

#1. Our Top Pick: Blink| The Number One Quick Commerce Enablement (Direct Ordering Platform)

Our top pick for a ChatFood alternative solution has to be Blink. 

Also known as Blink Co., it is a direct online ordering system that includes both iOS and Android mobile apps. In addition to these perks, food and general retail business operators also get direct access to the Business Analytics panel, marketing tools, and much more.

The platform is available as a Software-as-a-Service, which gives you backend access to a pre-designed and branded quick commerce stack for your website and mobile app. 

Blink enables you to set up a system for your restaurant that benefits both you and your customers, making online ordering simple and convenient for everyone. 

The platform’s easy-to-manage due to a combination of multi-branch, location-based ordering features.

Among the standout features are integrated payment gateways and real-time inventory and ordering management, to mention a few. 

Using Blink to establish your own brand’s online ordering system provides your clients with a handy and easy-to-use gateway through which they can place orders quickly and accurately. 

The tool is also a great choice as compared to third-party aggregators since it allows you to have access to all of your customer data. In other words, you have the complete ownership rights to the customer data essential to scale. 

Here are some of the features that Blink offers for restaurants:

  • Customer engagement tools and in-built marketing suite
  • A dynamic analytics and reporting dashboard gives you insights into your customer base and business 
  • Ability to integrate with different payment gateways, such as; Checkout.com, Mada, Visa, Mastercard, Stripe and Pay2M
  • Integrate with a point-of-sale system, or other software for a streamlined workflow 
  • Add-ons of fleet management and tracking solutions 
  • Add-ons of in-depth data analysis 
  • Multilingual capabilities allow you to connect with customers in different languages  

Blink is your #1 Online Ordering Platform for Restaurants

#2. The Ordering.app

best chatfood alternatives, top ChatFood alternatives for restaurants

The Ordering. app is a Google restaurant ordering solution that is a new contender in the digital ordering game. 

Customers can create accounts and see their prior orders using the tool, which is a basic digital ordering platform. 

The platform lets customers select whether they want their items delivered, picked up, or delivered to their doorstep. 

The tool comes equipped with a bunch of unique features, however, since it is fairly new there are certain aspects of the app that could still be improved. 

Here are some of the features that the Ordering. app offers for restaurants: 

  • The ability for groups to collaborate on orders 
  • The ability for customers to order ahead of when they want the food delivered 
  • Available across mobile and desktop platforms 

#3. GloriaFood 

best chatfood alternatives, top ChatFood alternatives for restaurants

GloriaFood is next on our list. This ChatFood alternative is an online ordering system that enables your company to take orders for both delivery and pick-up from your customers. These orders that are placed by your customers come straight through to your website or Facebook page. 

Apart from accepting online orders via your website or Facebook page, the system also allows you to accept orders from mobile devices and includes a table reservation widget as well. 

However, if you do choose to consider Gloria Food, you should keep in mind that, in order to make use of some of the service’s fantastic features such as a credit card payment option, you need to be subscribed to Gloria Food’s premium paid plan.

Here are some of the features that Gloria Foods offers for restaurants: 

  • Discount and gift card management 
  • Customer loyalty programs 
  • Order management 
  • Point-of-sales system 
  • Third-party integrations 
  • Reporting and analytics 
  • Customer data including reporting and statistics 

#4. ChowNow 

best chatfood alternatives, top ChatFood alternatives for restaurants

ChowNow is a ChatFood alternative that does not charge commissions. ChowNow aids in the creation of channels for any format that your clients are likely to utilize. 

The system allows you to easily construct your own brand website, mobile application, and even set up a Facebook page to collect orders. 

Customers can choose between delivery, curbside pick-up, and takeout orders which are all available through ChowNow. 

Here are some of the features that ChowNow offers for restaurants: 

  • Order management 
  • Point-of-sale system integrations 
  • Flexible payment options 
  • Customer data and analytics 

#5. Zomato

Zomato was launched in 2010 and is a platform that allows restaurants, delivery partners, and customers to connect while meeting their multiple different needs. 

This ChatFood alternative offers its customers the ability to use their platform to find and book restaurants, read and write reviews, see and upload images, order food delivery, book a table, and make payments when dining at restaurants. 

Zomato also offers restaurants with industry-specific marketing tools that enable them to interact and gain customers in order to develop their business while simultaneously offering a dependable and effective last-mile delivery service. 

Here are some of the features that Zomato offers for restaurants: 

  • Inventory supply tracking 
  • Customer sales analytics and customer profiling 
  • Online payment gateways
  • Menu management with the ability to easily update and alter their online menu 
  • Offline version for uninterrupted sales 
  • Third-party integrations 

#6. BentoBox

best chatfood alternatives, top ChatFood alternatives for restaurants

Up next on our Chatfood alternatives list, we have BentoBox. BentoBox is a restaurant marketing and eCommerce platform that is fairly new to the industry and is just getting started. 

The platform adopts a no-contract policy for those operators that wish to sign up for a partner account. 

BentoBox focuses on restaurants and makes maintaining a website a quick and easy effort. Just about any restaurant-related service platform or social media may be integrated with the platform BentoBox provides. 

Here are some of the features that BentoBox offers for restaurants: 

  • Branded, direct ordering 
  • Customizable data reports 
  • Loyalty program management
  • Order management
  • Third-party integrations 

#7. Orders2.me

Finally, we have Orders2.me, this service provider that aims to simplify processes, increase orders, and increase net profits for your restaurant. 

The platform allows restaurants to take charge of the means by which they offer online ordering and food delivery to their customers. 

The platform offers restaurants complete control over their website, processes, and branding. 

Here are some of the features that Orders2.me offers for restaurants: 

  • Ability to accept credit card payments 
  • Dashboard manager 
  • Custom email marketing
  • In-depth reporting 

In Summary 

With the growth of online delivery and digital ordering, choosing the right service that can provide you with the tools to offer your customers just what they need is essential. 

The importance of choosing the right online ordering system is evident by the trends that are visible highlighting the growth in the industry:

  • Since 2014, digital ordering and delivery have grown 300% faster as compared to dine-in traffic. 
  • Around 60% of Us consumers order delivery or takeout as frequently as once a week. 
  • 60% of restaurant operators say that sales have increased by offering delivery. 
  • 43% of restaurant professionals believed that using a third-party app interferes with the direct relationship between customers and restaurants. 

Therefore, there is no question that implementing online ordering is beneficial. The matter at the question is just which service is the right choice for your business. 

You want to ensure you choose a platform that offers you the ability to provide your customers with an on-brand experience that is easy to use for both you and your customers.

In case you don’t have your favorite ChatFood Alternatives mentioned on this list, feel free to talk about them in the comments section below!

Blink is your #1 Online Ordering Platform for Restaurants

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