Customer demands are increasing with the increasing pace of technology. To keep up with your guests’ needs, we have outlined four ways you can upgrade your restaurant technology.
Touchscreen Point of Sale Terminals
Point of sale terminals can now be found in the market in touchscreen technology; they are present in the form of tablets or desktop screens. Invest in a good software for your POS terminals so they can stand the intensity of busy restaurant life.
POS terminals help increase the efficiency of a restaurant, as they save the restaurant staff time and improve the order time. You should ensure your restaurant has POS terminals with different payment method options, simplifying the accounting process and eliminating human error.
2. Contactless payments
Having contactless terminals brought to the guests at their table quickly becomes essential for dining out.
People are looking to avoid unnecessary contact, fearing contact taking root globally as COVID-19 spreads. So the ability to pay at the table without waiting in line is becoming a requirement.
Contactless payment is a superior technology to have in this day and age as it lets both your customers and staff avoid unnecessary contact. Contactless payment allows your customers to swipe or tap their card or tap their phones to make their payments quickly and efficiently.
3. Kitchen display screens
Kitchens in busy restaurants can be fast-paced and hectic, and manual order management can be tricky and lead to missed or wrong orders. Kitchen display screens are an easy and efficient way of tracking orders and keeping things moving effectively.
Compared to the old printout slips of orders, KDS is also more environmentally friendly and saves restaurants on printer ink and paper. It saves restaurants the additional cost and hassle of using ink printers.
4. Self-Service Kiosks
Self-service kiosks are quickly becoming an essential requirement for the overall guest experience at fast-food chains. Fast-casual and fast-food restaurants adopt self-service kiosks to make menus easy to understand for their customers.
These self-service digital kiosks help customers control their ordering process, give them the time they need to customize their orders, and help restaurants save costs on staffing.